Heights Dermatology

01How ProsperQR works

Every ProsperQR device does one thing: with a single scan or tap, it sends a customer straight to your Google review page — no app, no searching, no typing. The right device just depends on where you meet them.

Out in the field

Google Review Tap Cards

Pocket-sized and portable. Clipped to a lanyard, bag, or clipboard, a tap card travels with anyone who works on-site — providers, technicians, and mobile teams. The customer taps their phone before you leave, while the visit is still fresh.

In the office

Google Review QR Code Stands

A fixed home at the front desk. Sitting at checkout or reception, a stand puts the review one tap away at the exact moment a patient is thanking your staff — the natural close to a great appointment.

02By the numbers

03The rollout — locations & devices

Tap Cards

7

Stands

24

04Month by month

05Profile performance — before & after

Reviews are the most visible result, but they show up in the numbers Google reports to the business itself. Comparing the 4 months before Heights Dermatology started with ProsperQR to the 4 months after, its flagship Google Business Profile drew more views and more direct action from patients.

Source: Google Business Profile Performance API for the flagship location, over two equal 4 months windows on either side of the ProsperQR start date.

06Beyond dermatology

Heights Dermatology is one of many local businesses turning everyday visits into Google reviews with ProsperQR. Any business that meets customers in person wins the same way — here are some of the industries already on ProsperQR.

Live count of businesses on ProsperQR by type. See every business type →

07Methodology & notes

How this report is measured, and what the numbers do — and don't — claim.

What counts as a location using ProsperQR?

A location is included only once its ProsperQR devices have recorded at least 10 scans, so the report reflects locations actively using the system — not ones that merely received devices.

How are reviews at signup and reviews today measured?

Reviews at signup is the number of Google reviews a location had on the day it started with ProsperQR; reviews today is the current total from its Google Business Profile. The gain is the difference between the two.

What is a scan?

A scan is a single tap or QR scan of a ProsperQR Tap Card or Stand that sends a customer to a location's Google review page. Heights Dermatology has generated 1,345 scans across its active locations.

Does ProsperQR account for all of the review growth?

Not on its own — many factors influence a practice’s reviews. But the growth tracks closely with ProsperQR: it accelerates after the start date marked on each chart and scales with scan volume location by location.

Where do the “profile performance” numbers come from?

They come from Google’s Business Profile Performance API — the same profile activity Google reports to the business: how often the profile appeared in Google Search and Maps, and how many people called, requested directions, or clicked through to the website. We compare two equal 4 months windows — one immediately before Heights Dermatology started with ProsperQR and one immediately after — for its flagship location. As with reviews, ProsperQR is one of several factors, but the lift is consistent with the review growth over the same period.

Is the data on this page live?

Yes. Every figure is computed directly from live account data — both Heights Dermatology’s own results and, in “Beyond dermatology,” the platform-wide count of businesses using ProsperQR and the per-category breakdown, all tallied from current ProsperQR accounts. Every chart and graph is rendered dynamically from that current data — none are static images. Nothing is hand-entered. The page refreshes once a week, so checking back in a week will show updated numbers.

Last updated June 18, 2026 at 7:30 AM EDT.

08Interview transcript

A conversation between Andy from ProsperQR and Helder Molina, the practice-management partner behind the Heights Dermatology rollout. Lightly formatted from the recording's automatic transcript; timestamps link to that moment in the video.

1. 0:43Andy · ProsperQR

   How about we start with your background? You can tell me about you and tell me about your company.

2. 1:50Helder Molina · PCN

   So I'm a consultant. I own PCN. I've been doing this. I have the back end and the front end of the consultant side. So I have a call center. So I provide call center services for the medical field, especially for private-owned practices. And so I developed some protocols inside of the clinics. Most of the doctors are great doctors. They're terrible business people.

3. 2:16Andy · ProsperQR

   Yes.

4. 2:17Helder Molina · PCN

   They didn't want to school to do that. So, you know, I have a struggle. I will say the last 13 years, I have a struggle on getting, you know, the right track for the reviews. Right. I mean, the more reviews that you get, the faster that people can see you. But most of the clinics, they say like, well, I asked, you know, there's nothing else that I can do. So that is one of the benefits that I said is that I believe that is super valuable about ProsperQR. It's like, if I have the scan, means that my team in the checkout did their job. That is my reality. Right. So I can kind of judge the process. Okay. Which in the past, you know, they scan the QR. Who is right, right?

5. 3:01Andy · ProsperQR

   Is the patient right?

6. 3:03Helder Molina · PCN

   Is the staff member right? So I think that has been one of the benefits. And, you know, smaller practices, usually they will have only one or two locations, which is kind of easy to manage. So that is why I've been struggling a little bit in your side of the ProsperQR, because I've been, that is why I asked you to download those reviews. And I'm kind of running people tables behind, creating through Locker Studio, some kind of reporting. So that's why I saw that what you have built on the other side, was like, something like this will give a lot more power to ProsperQR. Because most of the time in business, and especially in the healthcare industry, we all put a lot of effort in a decision and make some traction. But automatically, you know, if they don't have a dashboard, I mean, they're going to find out that they're being successful or not, maybe three, six months later, when they're like, hey, let me see how many reviews I have. So the fact that you're sending a report, a weekly report, and I think all those things add value, and I'm about to deploy, especially if I can get the dashboard, like we said, I would like to deploy this to all my clients, because it's a key message to have, and especially, I believe that a lot of these features is the hard work in the backend, right? So, but right now, if it's set up automatically, so they can come back, they can see it, and they can see like, okay, this is where we were last month, I don't know, 300 reviews. So this month, we're 310. So do you know your reality without investing so much time, right? And I think the biggest benefit is to be able to, as a business owners, to be able to track if the employees are doing their part. And I think that is the biggest value. I mean, the report is, it helps a lot, upper management on owners, but... I think it did, which is something great because they can see the benefit. And on top of that, the management based it on the scans, they can make decisions on how to approach the staff members. So for sure, like in our facilities, you know, we've been growing rapidly. So like three years ago, two years ago, we were at 14 locations. Right now we're at 30. So my best advice, I saw the study that you did. I would love to see more, maybe to run those numbers of your study again by the end of this month, because your numbers are going to be even more drastic.

7. 5:36Andy · ProsperQR

   Yeah.

8. 5:37Helder Molina · PCN

   That is the reality. Because right now, we deploy all your ProsperQRs, we deploy through all our clinics. I think we have a total of 28. And, you know, we put a little incentive because I need to create the habit of asking for the review.

9. 5:54Andy · ProsperQR

   Yeah.

10. 5:55Helder Molina · PCN

    But I think so far, looked fantastic. I mean, of course, I don't have your dashboard. I did the numbers manually all last week, and it was a success already. I believe that this week we already have over 120 or 200 more reviews, something like that. So I think the numbers will be even more drastic for your study if we do it by the end of the month.

11. 6:21Andy · ProsperQR

    Yeah. I mean, that's great to hear. I think, okay. So, yeah. So what kind of was happening before ProsperQR for your client?

12. 6:34Helder Molina · PCN

    They were asking for reviews, kind of trying to focus, and, you know, they were crossing their fingers that they will get the reviews. Because at the end, it goes back to the patient. So now with your company, I'm able to track if my employees are following the process and protocol. And if they're able to follow, then I will be able to expect a percentage of those scans will be closing in reviews. So, and that is the reality. I mean, basically, I think it was like 50% of the scans ending in reviews, which I think is a pretty good number, but I believe it could be improved. So that way we can change a little bit the speech.

13. 7:16Andy · ProsperQR

    Gotcha, gotcha. And so do you have like a process in place, specific training, specific script that you tell your employees to use?

14. 7:24Helder Molina · PCN

    Yep. At this point, we have deployed a protocol that I have used in our practice. was very successful. And they were not using it in high dermatology. So now when the patient, any patient in shop, in the checkout window, automatically is going to say, how was your visit? Either if it's positive or negative, hey, do you mind scanning or tapping your phone and leave us a review? And the reason that I'm saying that is most of the business, they care about only five stars. In my case, I care about... Either or, either 1-star or 5-star, because whatever, if we get a 1-star, that means that we have to improve a part of the process.

15. 8:09Andy · ProsperQR

    Yeah. So 1-star reviews are just as useful.

16. 8:13Helder Molina · PCN

    That's right.

17. 8:15Andy · ProsperQR

    That's great. That's great. And so are you using the stand or using the card? Are you finding different use cases for the different types?

18. 8:27Helder Molina · PCN

    So I'm using the stands in every facility where we have only one provider. It's only one check-in, one check-out person. And I'm using the cards in my biggest facility where I have multiple check-outs because it's more flexible to all of us. Hey, you've been seen by Dr. A. So here is the card of Dr. A, and it's Canada Dr. A. That is something that we have, you know, we've been deploying this successful process with you. And then Dr. A and Dr. T were like, hey, look. My own reviews are terrible, right? So that is where the card comes and came out, and I think it worked. Me, personally, in PCN, I use my card just behind my badge because I'm a consultant. So I usually go to the clinic, so I'm not going to be carrying with me the stand. So after I finish my consulting, I say, what do you think about my services? What do you think I should improve? Hey, your service is fantastic. So I give them my card, you know, my badge, and when they tap it, they automatically have my, five-star reviews.

19. 9:32Andy · ProsperQR

    That's great. That's awesome. And so, yeah, the data clearly shows. We can go over the report in a second. But so you're getting more reviews, and are you getting more customers as a result of getting more reviews?

20. 9:50Helder Molina · PCN

    We're getting more reviews for sure. I have none because I don't have the right data, right? I cannot attach reviews versus this. But the fact of, you know, we've been in business over 17 years, we have never passed the mark of 1,000. That is for me the minimum the business with this volume should have. And the fact that our main, you know, our main facility already passed 1,000 is a big improvement. And I believe that that will translate in better search and in better way people shop. But for sure, I've been able to see a lot of more reviews. You know, as a fact, you know, last week we got the best amount of reviews that we have done in the history of Hyde in a month.

21. 10:40Andy · ProsperQR

    And we did it in a week with ProsperQR. Wow, that's amazing. I have something to show you. So I was pulling the data and I compiled this report and I was actually able to see, like, a website clicks.

22. 10:57Helder Molina · PCN

    Okay.

23. 10:57Andy · ProsperQR

    Like, has the, like, so comparing the... Four months before you started ProsperQR, and the four months since you've been on ProsperQR, four months now, comparing your website clicks, people searching for you in Google Maps, people calling you, I was able to track and compare them. And so I want to show you the results. So let me share my screen.

24. 11:22Helder Molina · PCN

    Let me see. Okay, go for it.

25. 11:28Andy · ProsperQR

    So can you see the case study on my screen?

26. 11:32Helder Molina · PCN

    Uh, not yet.

27. 11:34Andy · ProsperQR

    Not yet. Um, what?

28. 11:40Helder Molina · PCN

    [Andy started screen sharing]

    I've still seen just the three, you know, two of us and your AI.

29. 11:44Andy · ProsperQR

    Uh, okay, okay, okay. Here we go. It's been a while since I used Zoom. Okay. You see this?

30. 11:51Helder Molina · PCN

    Great. Yeah.

31. 11:52Andy · ProsperQR

    Yeah, okay. So yeah, this is just a report we put together, and you guys got a bunch of locations. locations. you of of locations. Using the card. So kind of a summary of what you guys done. These are, so if we filter your locations with at least 10 scans, these are the stats since you're kind of in the process of deploying to all your locations. But so aggregate combined, you started with 2,900 views. Now you have 3,500. That's 20% since signup. We can see here, this is the Ashland Heights address one. And I think this is where you've done the most. This one has a lot more scans than all the other locations. So I think this is where you're starting.

32. 12:39Helder Molina · PCN

    that correct? Yeah. So I use Ashland as, as my pivot, you know, facility to use and create the protocol. So they start prior the rest of the company and we deploy to all our facilities on June 1st.

33. 12:56Andy · ProsperQR

    That's amazing.

34. 12:58Helder Molina · PCN

    Yeah.

35. 12:59Andy · ProsperQR

    So, yeah. This is Ashlyn. So this is when you started using ProsperQR. You start at 911 reviews, and then you're going up quickly. can see sort of the trend before and a big jump. So I think that's great. These are sort of all your locations, how you're doing, some more graphs. And then the interesting part that I really want to show you is down here. So this is limited to just the Ashlyn location where you've been testing. And so we have four different metrics. Profile views. So this is your showing up in Google Search, Google Maps, 14% increase. And we're talking about the four months before starting ProsperQR and the last four months since you've been a customer for four months now, comparing those two different timeframes. So profile views up 14%. Paul, so these are people going to your Google profile, picking up the phone, calling. Up 7%. Direction requests, there's people going to Google Maps, requesting directions to that specific location, that clinic. Up 32%. Website clicks, these are people going to the Google Business Profile, clicking and opening the website. 16%. So this is just four months, and this is pretty dramatic. And yeah, I was actually pleasantly surprised when I saw this data too. So yeah, I just wanted to show you that. And this, you will have all this data available to you. I'm going to, we can reserve the last portion of the call to talk about the features you want and will help you. Like I'm all ears. It's always great to know. And this has been, you know, available. So yeah. Any thoughts on this? No, I love it.

36. 14:52Helder Molina · PCN

    I mean, the fact that you didn't just focusing your, in the ProsperQR data, right? But you went the extra mile, I think it's huge. And this is something that I even want to talk to Dr. A to get, you know, I want him, that is why I didn't reply, I proved 100% that they're the case, because I want to make sure that Dr. A, as the owner of high dermatology, I prove it. But this is all great data. I mean, I'm very impressed. So I got to do this. Congratulations, Elder, too, right?

37. 15:19Andy · ProsperQR

    Yes, great job. Great job.

38. 15:21Helder Molina · PCN

    Yeah.

39. 15:23Andy · ProsperQR

    Well, I love it. incredible.

40. 15:24Helder Molina · PCN

    So how many of your clients, and, you know, you don't have to ask, Andy, but this is something that, you know, the same way how you're doing a case study in my head, right? So when I was looking at your case study, I don't see that many healthcare industry, right? So because that would be a benefit for me as a consultant, right? So I was like, man, they don't have it. So I don't want to sound speaking when I'm telling you like, hey, you know, all these tools will help. But if it helps, right, it can be something that can be added as a standard protocol for the practices.

41. 15:57Andy · ProsperQR

    Yeah.

42. 15:58Helder Molina · PCN

    But nobody want to be there. The first one in doing it, right? And they're going to say, yeah, look, maybe this is good for a restaurant, but this is not good for the healthcare industry. So I see for sure the people, some of the dentists are using it, right? At medical clinics, still in your top 10.

43. 16:17Andy · ProsperQR

    Yeah.

44. 16:18Helder Molina · PCN

    But I believe that having more data and getting the summaries, like exactly what you just showed me, maybe less wording, more like kind of like a dashboard, just the graphics. And maybe what I would like, if you ask me, right, if I can change, I mean, the starting point, you don't have to go back, right? I mean, if you go back, it's great because it can show like, hey, we start here. But if I can change the time period of comparison, so it will help to everybody to know like, hey, you know what? I'm going to buy more Prosper cards, right? Because we got to get, you know, QR code, even in all our rooms. So for giving an example, in our case, so you have the stand, the card that has to be accessed. The person has to have the car, right? And my best advice is if you fly in the healthcare industry, the cars cannot be used, by the way, by medical assistance or providers, okay? Because it will interfere when they get close to the patient, it will interfere with their actions and can create malpractice. So maybe some kind of signage that can go in the room, that will be huge. Because the patients spend a lot of time in the room, right? So maybe by, hey, before you walk out, maybe you can give us a review. But all these, you know, and more than the numbers is the graph, it will help a lot. I mean, of course, in my case, Helder was like, hey, I want to download the scans. I want to download the reviews because I'm measuring my protocol from the point of view of the facility, right? So maybe the total number is not enough for me, right? Because I'm more corporate level on 35 locations. So, but if you ask me right now, Helder... You know, what will be the fastest report? Each location for the specific month that I mark, how many scans, how many of those convert in reviews? So that will be an easy way for me to say, like, this is successful. Hey, keep deploying these things, not only in the checkout, let's set up one for the check-in. And I think that will work. And especially, I believe that you developed a great tool. I believe that was not deployed the portal for somebody like us that were measuring every single detail. But all the helps that you're doing in those things are helping us a lot, for sure.

45. 18:37Andy · ProsperQR

    Awesome. Yeah, I think so. There are two things to cover here. I think the breakdown you see of the different business types we have, I think it's going to be a bit skewed based on our current distribution channel, which is primarily Amazon. So that's why we do see more of these restaurants and these types of businesses. But we are seeing that. Alright. Who do we, ProsperQR, provide the most value to? It's going to be businesses where reviews matter a lot. So it's medical practice, dermatology, customers really look at the reviews. And each new customer is worth, maybe you have a closer number to this, but each new customer in the door is worth, what, a couple thousand? And so compared to a restaurant, maybe you're a $30 meal or something. So we're finding these are the types of businesses that we can actually help the most. And so we are bringing our focus more towards like medical clinics and dental practices, things like this, because that's who we can help the most. And so, yeah, I think that's where the focus is going. And it's really helpful to hear from you sort of like what support you need. Like, what kind of tooling do you need? What kind of analysis do you need? You covered it briefly, but anything sort of specifically that, like, I wish ProsperQR could do this.

46. 20:12Helder Molina · PCN

    I need this. So pretty much, like, the dashboard will help me a lot. That is the reality. Because if you create any protocol in the healthcare industry and you don't measure it, pretty much it's going to be a protocol that nobody's going to use it. Right? So the fact that you're creating a dashboard and the fact that you're sending that monthly or weekly report that you send to the email, you keep alive Prosper, right? Not because of Prosper as a company, but Prosper is giving me enough data to keep focusing on my protocol, right? So if I see my reviews went down compared with last month and I get it in my monthly review and, you know, in our case, we have multiple facilities. I get, hey, look, last month you got in Corpus Christi. You got 300 scans. This month, you got only 100. And that translates to last month was 150 reviews, and now you got only 50. So it helped you to understand, hey, what's going on, right? Because when you bring the value on this, it has to be something that is kind of like out of pilot for the healthcare industry, because then I'm going to be doing what I'm doing. I'm doing it because I want to prove that my protocol works, but I usually have to do my handoff after 30 days. I'm like, hey, guys, good luck, right? And I'm out, right? When I'm out, I'm focusing the next protocol that we have to improve. So the fact that you're creating a tool where the healthcare industry can keep forcing that protocol because they're still seeing the results, that's going to make you more successful. For giving an example, and I really like, you know, I know the doctor maybe will not like it, but I love to translate dermatology or medical facilities versus a restaurant, right? So, yeah. When you see a facility like, you know, they have multiple providers, and maybe you have even better than numbers that I can compare it, but I will tell you that I believe that we can have more opportunities to get scans and reviews than a restaurant. The restaurant, their main focus, okay, is to sell a meal, right? My main focus when a patient is checking out is to get a review. It's nothing better than a patient saying, this was fast, it was a great facility, I love the provider, explain me everything, because that is the best advertising, right? Not only that, but if the food, if you don't like it, you throw it in the trash. But when you're talking about the healthcare industry, they're dealing with your body, it's about your health. So it's super important to get those reviews. And I think that the people, they care more about leaving a review on the healthcare industry, because they want to make sure that, first of all, if you're good, the people to let you know. But we even, for giving an example, Yeah. You we were kind of okay, but not happy 100%. We would have 4.5 stars in Ashland, right? And thanks to your company, we were able to, in less than two weeks, to go to 4.5 to 4.6. And my theory behind that is, if you don't focus on getting reviews, the people that are not happy with your services, they're going to leave a review. Because that is the way how they can notify the people what they don't like about your business. But that doesn't mean that that is your business. Your business is about all the other 99.9% of the people that they love what we do. But if you don't ask them, that one star will count it harder in your score than if you have a bigger number of five stars. But to do that, you have to ask for reviews. And that is kind of the secret.

47. 23:55Andy · ProsperQR

    Do you have any tips for business owners that... ... ... Are not getting reviews, they get the ProsperQR, but they're still not getting it to work. Do you have any tips for them?

48. 24:06Helder Molina · PCN

    The best tip, if you don't ask for a review, a one-star will have a higher percent to bring you down. And that is the way how new generations, right, follow their services. Hey, you know, when you're going to buy an Amazon, I mean, maybe the pictures are amazing, maybe the description is amazing, but I want to know what the person that purchased this prior, what they think about that product. So today's days, most of the people in the industry, especially in the healthcare industry, they want to see what the other people think about your services. So if they're not doing it, they better start asking. Because what happens is, if you don't ask, a one-star is going to bring your rating so low, but it's not because you are terrible. It's because you don't have enough reviews that can balance out. Are we going Are make happy every single patient? The reality is no. But if you don't ask, know, one star out of one review is you getting 1.0, right? But one star out of 100 reviews is only 1% out of that. So you're still in a good core of a good rate for your business. So we have to answer. The healthcare industry has been changing for the last five to 10 years. So most of the MDs, and I don't know, it's even a file from the government. We have every year, have less doctors. So the reason that have less doctors, you know, most of the people don't want to get into this business, right? It's a tough business, but the older generations, they didn't grow up with reviews. So that's like, yeah, it is what it is. But the reality is like, we're hitting already like a target point where your average patient could be between 30 to 40. And those 30. To 40, they're already using reviews. So we have to make sure you got to jump in the wagon for sure.

49. 26:07Andy · ProsperQR

    Yeah. Either you play the game or you get left behind. That's right. Yeah.

50. 26:13Helder Molina · PCN

    So even Google changed. I think if they changed it, I think it was one or two years ago. I don't remember, but I read the article where when you're searching dermatology near me, they will give you, as a top search, the ones that have better reviews.

51. 26:32Andy · ProsperQR

    Yeah.

52. 26:33Helder Molina · PCN

    And the more amount of reviews mean the more people have visited that location. So that is why reviews are important.

53. 26:41Andy · ProsperQR

    Yeah. Something I've been keeping my eye on too is now with things like ChatGPT, if somebody is asking, how do I find a dermatologist near me in ChatGPT? What is, what data is ChatGPT going to use to recommend? And. I'm seeing CERN LLMs like Jim and I will pull directly from Google Reviews. So it's getting more and more important. Yeah.

54. 27:10Helder Molina · PCN

    Your business is not just for clinics, right?

55. 29:45Andy · ProsperQR

    Yeah.

56. 29:46Helder Molina · PCN

    If you want to ask me where I see the future of Prosper, the reputation of a doctor or provider is based in what they do. That's where I think your cars have some value, right? Because that said that...-hmm. You know, you have maybe these 50, 60 providers that show up to that conference, that they work for Memorial Hermann, right?

57. 30:08Andy · ProsperQR

    Yeah.

58. 30:09Helder Molina · PCN

    It's a group that maybe you haven't been able to get, you know, business with them. But the fact that they can get their own reviews, right, as a provider, hey, what are your thoughts about my services to you? The patients, you've been fantastic. You explain me A, B, and C. Did you mind giving me a review, right? I'm asking a review as a provider. So guess what?

59. 30:30Andy · ProsperQR

    But even if, as a provider, I have to come out to the industry, right? Mm-hmm.

60. 30:35Helder Molina · PCN

    You know, we hire some people in the industry based on their curriculum and their previous experience. But that is just an interview. What a big difference would it be, like, if they are like, oh, you can check my Google reviews, right?

61. 30:49Andy · ProsperQR

    Yeah.

62. 30:50Helder Molina · PCN

    And then they have 3,000 patients that have reviewed them, right? So it's not insurance. It's not the group. It's about them as a unique.

63. 30:59Andy · ProsperQR

    let's So,

64. 31:00Helder Molina · PCN

    So your value as a provider go up. So I think you're going to one of these conferences and having Helder or whoever you have in the medical industry, they will help you a lot.

65. 31:14Helder Molina · PCN

    So far, out of all my clientele that I have, I have set up Prosper. In Heights, I have set up Prosper, of course, in my own company. I set up Prosper in Startup Clinic, Villa Salute Clinic, which is part of your files. So I'm using this, and I'm going to lie to you, Andy, I used to buy a different QR codes before from Amazon too, okay?

66. 32:22Andy · ProsperQR

    Okay, okay.

67. 32:24Helder Molina · PCN

    So I have seen the difference between two different brands. I even went and turned down some of those QR codes. Hey, we're not using this anymore. This is the new standard we're going to use.

68. 32:35Andy · ProsperQR

    Okay. And why is that?

69. 32:39Helder Molina · PCN

    Because I can measure this number of scans, and that is a powerful thing for me, okay? The other ones, they were able to scan it, and it goes straight up again to the Google profile, which is huge. But again, I was not able to make sure that I can measure the product. All of the cleaning. And that is why we turned down those signs on setting up yours.

70. 33:06Andy · ProsperQR

    I love it. That's music to my ears. That's great. I mean, that's the goal. Yeah, I think this has been super helpful. Like, yeah, I see, like, I think one thing that's buzzing in my head is for you, I want to remove that whole step of exporting the reviews and putting in another tool and just have the, charts ready there for you already and skip all that step for you. like, make it all readily available. That's definitely something we can do. And, yeah, I guess anything else? It seems like you're in a situation where you're managing multiple locations. Have you felt like ProsperQR has been handling that well? Is there room for improvement there and like handling several different locations?

71. 34:05Helder Molina · PCN

    So, well, the improvement we said about the dashboard, if we can have a table, you know, have all the graphics, but then you have a table, this is each of your locations. Like, I don't know if you saw, but we have a lot of QRs that start with the Aisling, right? Aisling is our main location, which we have multiple cards. So instead of putting each card, right, maybe we can create locations and the name of the batch, right? So that way, you know, like they're all tied up in one. Because when I do the numbers, I don't put Aisling 1, Aisling 2, Aisling 3, or Aisling Checkout, Aisling Checkin. So if we can combine it, and then you have a table of charge, it's like Aisling. They have this total amount of QR scans, and this is amount of total reviews. If I want to go deep on that location, then I click and I can see all the cards on the stands. And the only reason that I'm saying that is because, again, I'm not thinking about Elder because I love databases. That is what I Do for a living, right? But most of the business owners will not touch that, right? They will not download the file. They will not make sure like, and if you look at it technically, a dashboard, you know, in the car, right? You have a dashboard saying like, hey, you need oil. You don't know how much oil you have until you go and open the hook, right? And then you check your oil, right? So it's kind of like the same thing on my dashboard. It's just graphic that can help you, a table of chart, you know, each of these locations. This was a scan. This was reviews. I can compare it with the previous month that I can choose. And technically with that, you're already giving all the tools. I mean, I think that will help. I mean, for giving example, as soon as I show that dashboard to the business owner, right? Automatically, he will sell like elder. You have hand up the process because I don't need to do all this download and creating people tables and table of content and then put. Put it in a different app. So that will help. That will help big time because, you know, again, the people that we like and we understand databases, it's not complicated what you offer already. But if you offer a dashboard, it will help the business owner, which they don't have all day to analyze the data. They have 10 minutes after business day, which usually end by 10, 11 o'clock when they finish their notes, to log in and, oh, look, I have these great numbers. So if they see that that is a full app location, app where I have a dashboard and that is only one resource, then they will be able to go to the next doctor and say, like, yeah, you don't have to do anything. You just got to scan, put your company name, and automatically you're getting all this. And I think that because a lot of the, in the medical industry, a lot of people don't make the decision faster because they are afraid of the amount of work that will provide, that you have to do to see the results. So that will be a huge. Huge help from Prosper.

72. 37:02Andy · ProsperQR

    Got it. Got it. All right. Thank you. This has been so helpful. I really appreciate it. Yeah, I have your phone number and I'll definitely be in touch with you. I'd love to just chat. And if it's okay with you, like I can just shoot you, shoot like ideas by you and like, hey, like, is this a problem? And it's two-way if you have any requests at all, you shoot it my way, I would love to do it for you.

73. 37:33Helder Molina · PCN

    I love to give feedback because I'm a believer of reviews because that's what I do for living, you know, creating good feedback from the patient base. So when you opened that door, I was like, I mean, this is huge, right? So the fact that I'm talking directly to you, that is huge for me. So I think, you know, I don't have a problem to give you feedback as a client. And even if you want to compare two different scenarios, you got... High dermatology, which you have 30 locations, you can use my other clinic that I have on board, which I'm measuring both. I mean, this is higher volume. This is lower volume, right? You got to be just a little clinic in your side too. We can use it as a part of the study, right? Because, yeah, when the people, usually they will say like, yeah, man, high dermatology is the second biggest private on dermatology in the United States. Maybe the people are going to judge. They're going to say like, yeah, they should not be getting 500 plus.

74. 38:32Andy · ProsperQR

    They should get like 3,000 more, right? Every month.

75. 38:36Helder Molina · PCN

    But then if we compare it with the opposite, which is one facility with two providers, startups, only one year in business. That's why I'm doing my own study, right? Of what I'm doing with you guys in each of these scenarios. Because if you can prove that in both of the scenarios, the percentage is kind of similar, that means there's a successful problem.

76. 39:02Andy · ProsperQR

    So that's why I'm doing it with both scenarios.

77. 39:05Helder Molina · PCN

    One startup and one that has been already in business and we have a big network.

78. 39:10Andy · ProsperQR

    Yeah. Wow. Super helpful.

79. 39:13Helder Molina · PCN

    Yeah. All right. Well, Andy, whatever you need, just shoot me an email to my company email or you can even text me or anything. I don't have a problem to reply and share with you my feedback and that way we can keep improving ProsperQR keep helping a lot of healthcare industries.

80. 39:34Andy · ProsperQR

    Yes. Yes. Agreed. Awesome. Thank you so much.

81. 39:39Helder Molina · PCN

    Yeah. All right. Thank you so much, Andy. I appreciate your time. Take care. We'll be in touch. Yeah. All right. Bye-bye.