Review Data Report

Google Review Statistics (2026)

Original data from 816,307 Google reviews across 3,739 US local businesses and 1,183,543 review scans in ProsperQR’s database — not a survey, and not recycled third-party numbers. As of July 2026; updated quarterly.

Key statistics

The average local-business rating is 4.6★, and 84% of reviews are 5-star.
Only 44% of Google reviews get an owner reply — which means most businesses leave the majority unanswered.
Owners reply to just 42% of 1-star reviews, the ones that most need a response.
The median business collects 3 new Google reviews a month; the busiest 10% collect 15 or more.
New reviews peak in the 1–4 PM ET, and Fridays and Saturdays are the busiest days — a useful window for when to ask.

816,307

Google reviews analyzed

3,739

local businesses

1,183,543

QR/NFC review scans logged

4.6★

average star rating

84%

of reviews are 5-star

44%

of reviews get an owner reply

42%

of 1-star reviews get a reply

reviews/month for the median business

reviews/month for the busiest 10% of businesses

1–4 PM ET

when new reviews peak (busiest Fri–Sat)

The reports

Methodology

Aggregated from 816,307 Google reviews (excluding deleted) across 3,739 US local businesses using ProsperQR, as of July 2026. Reply rate counts reviews with an owner response; velocity is the distribution of reviews collected per business per month; timing uses review-creation timestamps in US Eastern time. Figures are refreshed quarterly.

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