Hair salon ownerasked · Apr 18, 2025
they shows me do they did the review, but the reviews is not showing on my google profile page.
Why aren't my Google reviews showing up after customers scan the QR code?
Recommended answer: Why aren't my Google reviews showing up after customers scan the QR code?
Recommended Answer
AndyProsperQR Support· Apr 19, 2025
Google may hold, filter, or take up to 24 hours to publish reviews; ProsperQR's QR code directs to the real review page but can't control Google's moderation.
We have double checked all of your QR codes, and they are working correctly and direct users to the official Google review page. However, Google may take some time to publish reviews, and in certain cases, reviews may be held for verification or filtered out if they don’t meet Google’s review policies.
Yes it will take some time for Google to make sure the review is a legitimate review. It should show up within 24 hours.
ProsperQR cards simply direct customers to your Google review page. We do not have any control over Google's review moderation system. Google may remove reviews if they believe they do not comply with their review policies, regardless of how the customer accessed the review page.
29 found this helpfulLast updated Nov 28, 2025
Others reported the same thing
- Cafe owner· Aug 9, 2025
My scans arent making it to google.
- Dental office· Nov 28, 2025
Patients are scanning and leaving reviews but they are not showing up on google. What do I need to do to fix this.
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