How do I get a receipt or invoice, and what if I see an unexpected charge?

Account, Billing & Cancellation4 people had this question3 replies
Home-care agencyasked · Aug 19, 2024

we received an unauthorized charge on the credit card used for the purchase from a website called QR CODE GENERATOR… Was our information sold to this website?

Recommended answer: How do I get a receipt or invoice, and what if I see an unexpected charge?

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AndyProsperQR Support· Aug 20, 2024

Contact ProsperQR support for a receipt or invoice, which they send manually; if you were double-charged, they refund the duplicate subscription.

I manually sent the receipt just now. Please let me know if you still don't see it.

Here is the invoice attached.

I noticed two subscriptions were actually created for your account. I refunded you for the duplicate charge.

Last updated Apr 29, 2026

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How do I get a receipt or invoice, and what if I see an unexpected charge? - ProsperQR