Account, Billing & Cancellation
Managing your account email, subscriptions, refunds, and cancellations.
7 threads
How do I change the email address linked to my Google review QR code, stand, or account?
To change the email linked to your ProsperQR QR code, first log in at prosperqr.com/login with the new address, then support transfers your account over.
Nail salon owner · Jul 19, 2024 · 3 replies · 28 people had this question
How do I cancel my ProsperQR subscription, and is the review QR card free?
Email ProsperQR support to cancel your Pro subscription; they cancel it and can send a full refund that takes 5-10 business days to process.
Pro subscriber · May 30, 2026 · 3 replies · 7 people had this question
How do I delete my ProsperQR account or a QR code I created by accident?
To remove a QR code you created by accident, go to prosperqr.com/qrcodes, click Delete at the bottom of the QR code, then log out of ProsperQR.
Spanish-speaking user · Feb 1, 2025 · 3 replies · 4 people had this question
How do I get a receipt or invoice, and what if I see an unexpected charge?
Contact ProsperQR support for a receipt or invoice, which they send manually; if you were double-charged, they refund the duplicate subscription.
Home-care agency · Aug 19, 2024 · 3 replies · 4 people had this question
How do I change the notification email or phone number for Google review alerts?
To change the email or phone number for your Google review alerts, go to prosperqr.com/notifications and update it yourself.
Home-services manager · Apr 23, 2026 · 3 replies · 4 people had this question
How do I transfer my Google review QR code to a new owner or add another manager?
Only one email manages a QR code; to transfer it, have the new owner log in at prosperqr.com/login, then support switches ownership to them.
Clinic operations manager · Jan 15, 2025 · 3 replies · 3 people had this question
How do I reset my ProsperQR password or find my account to log in?
ProsperQR has no password to reset — you log in with either an emailed sign-in link or your Google account rather than a password.
Auto business owner · May 19, 2025 · 2 replies · 2 people had this question