My Google review QR code setup won't load — blank screen, Save & Continue stuck, or an application error. How do I fix it?

Getting Started & Setup25 people had this question3 replies
Design studio ownerasked · May 19, 2025

It won’t let me open my business, it just sits in the loading

Recommended answer: My Google review QR code setup won't load — blank screen, Save & Continue stuck, or an application error. How do I fix it?

Recommended Answer
AndyProsperQR Support· May 20, 2025

If setup shows a blank screen or Save & Continue sticks, retry on strong Wi-Fi or a computer, and check your business isn't listed as closed on Google.

I verified that your QR code is valid and that the software is working properly. … Try again when connected to Wi-Fi or with a strong cell signal … you may also complete registration on a computer or laptop by visiting this link

There was a rare issue with our database - it's fixed now. Your QR code is set up successfully.

I do see on Google the business is listed as temporarily closed. Is that causing you issues? You can change that setting in Google here: https://support.google.com/maps/answer/10552932?hl=en

Can you send me a clear photo of your QR codes as well as the name and address of your business? With that info I can determine the cause of the problem and implement a solution.

25 found this helpfulLast updated Jun 18, 2026

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My Google review QR code setup won't load — blank screen, Save & Continue stuck, or an application error. How do I fix it? - ProsperQR