Tattoo shop ownerasked · Apr 21, 2025
how do we set up the tap feature?
My NFC tap (Tap & Scan) card isn't working — how do I get the tap feature to work?
Recommended answer: My NFC tap (Tap & Scan) card isn't working — how do I get the tap feature to work?
Recommended Answer
AndyProsperQR Support· Apr 22, 2025
If your NFC tap card won't trigger, enable NFC in your phone settings; the QR code always works as a backup, and support can send a free replacement.
If you set up the QR code scan, NFC should already be set up. Simply hold your phone near the NFC and it will trigger. If you're not seeing a NFC notification, your phone may have NFC disabled by default.
On some phones you may need to enable NFC in settings first; the QR code always works as a reliable backup and points to the same Google review page.
If the tag still won't trigger after enabling NFC, we're happy to send a free replacement through Amazon.
14 found this helpfulLast updated Jun 26, 2026
Others reported the same thing
- Cardholder· May 22, 2026
I setup the card, but it does not respond to the tap. nly QR code. Any fix?
- Design studio· Jun 26, 2026
The NFC feature seems to nor work when we tap the cards. Any suggestions?
Was this answer helpful? Reply on your original email thread, or reach us at support@prosperqr.com.
Related threads
- Why does my Google review QR code or stand show a blank page, 404, or error when scanned?32 people had this question
- My Google review QR code goes to the wrong business (or is already linked to someone else) — how do I change which business or link it points to?25 people had this question
- Can I set up multiple QR stands or a 10-pack for one or several businesses, and can I name each card?20 people had this question
- Why does scanning my QR code open a Google sign-in or registration page instead of the review page?18 people had this question
- Can I link my QR or NFC card to my own website, a booking form, or a custom URL instead of my Google review page?10 people had this question