QR Codes, NFC Cards & Stands
How the physical cards and stands work, tapping vs scanning, and managing multiple devices.
8 threads
Why does my Google review QR code or stand show a blank page, 404, or error when scanned?
A blank page or 404 usually clears on its own or means your business isn't open on Google yet; scan the code on the stand, not the sheet, and support can re-check it.
Dessert shop owner · Dec 25, 2024 · 3 replies · 32 people had this question
My Google review QR code goes to the wrong business (or is already linked to someone else) — how do I change which business or link it points to?
To repoint a QR code that opens the wrong business, go to prosperqr.com/qrcodes and click 'Edit location', or send support a photo to relink it.
Wedding venue owner · Jun 2, 2024 · 3 replies · 25 people had this question
Can I set up multiple QR stands or a 10-pack for one or several businesses, and can I name each card?
Yes, each QR stand or card in a pack is programmed individually, so you can point them at one business or many, and name each card in your dashboard.
Business owner · May 15, 2025 · 3 replies · 20 people had this question
Why does scanning my QR code open a Google sign-in or registration page instead of the review page?
The Google sign-in on scan is Google's own step to prevent fake reviews; customers already logged into Google go straight to your review page.
Multi-location shop owner · Oct 13, 2024 · 3 replies · 18 people had this question
My NFC tap (Tap & Scan) card isn't working — how do I get the tap feature to work?
If your NFC tap card won't trigger, enable NFC in your phone settings; the QR code always works as a backup, and support can send a free replacement.
Tattoo shop owner · Apr 21, 2025 · 3 replies · 14 people had this question
Can I link my QR or NFC card to my own website, a booking form, or a custom URL instead of my Google review page?
By default cards link to your Google review page; pointing one to your own website, a booking form, or a custom URL is available on the ProsperQR PRO plan.
Car dealership · Mar 21, 2025 · 3 replies · 10 people had this question
How do I download a digital image of my Google review QR code to use on my website, flyers, or invoices?
Get a digital QR image free at prosperqr.com/google-review-qr-code-generator; downloading your account's exact high-res code is a ProsperQR PRO feature.
Law firm · Sep 29, 2025 · 3 replies · 9 people had this question
How do I change the email or Google account linked to my stand, or disconnect a QR code I linked by mistake?
To move a stand to a different email, delete the code at prosperqr.com/qrcodes, log out, and rescan signed in with the right account, or ask support to switch it.
Dental office manager · Jun 17, 2025 · 3 replies · 7 people had this question