5 posts about Review Data Report.
The average dentist earns 4.9 stars with 95% of reviews at 5 stars — yet collects only about 2 new Google reviews a month and replies to just a third. Real benchmarks from 63 dental practices and 11,196 reviews.
The average rating, 5-star share, reply rate, and how many Google reviews per month HVAC, plumbing, roofing, cleaning, and landscaping businesses actually collect — from 22,388 real reviews across 288 home & field-service businesses.
The average independent auto repair shop earns 4.6 stars with 84% of reviews at 5 stars and replies to 45% — yet collects only about 2 new Google reviews a month, the fewest in the automotive world. Real benchmarks from 73 shops and 6,764 reviews.
Average Google rating, reply rate, and how many reviews per month businesses actually collect — benchmarked by industry from 816,000+ real reviews across 3,700+ US local businesses.
Urgent care is the high-volume outlier of healthcare — a median center collects 7 new Google reviews a month and replies to 73% of them, yet earns just 4.4 stars. Real benchmarks from 57 urgent care centers and 43,459 reviews.