Frequently asked questions
Everything about ordering, setting up and running your ProsperQR devices. Can’t find your answer? Get in touch.
Frequently Asked Questions
How does ProsperQR work?
Customers tap the card with their phone (NFC) or scan the QR code. They are taken straight to your Google review page, where they can leave a review in seconds — no app required.
Do I need to program the card/stand myself?
No. Each card is ready to set up in under 60 seconds — just tap or scan it, sign in with Google or email, and link it to your business. You stay in full control and can update it anytime.
If I have more than one location can I still use ProsperQR?
Yes. You can link a separate card or stand to each location’s Google review page and manage them all from a single dashboard.
What is the return policy?
We offer free returns. If you are not happy with your order, send it back for a full refund — no questions asked.
How long does shipping take?
Orders ship free and typically arrive within 5–7 business days. You will receive tracking details as soon as your order ships.
Can ProsperQR work with any smartphone?
Yes. The QR code works with any phone that has a camera, and the NFC tap works with virtually all modern iPhone and Android devices.
Are there any additional fees or subscriptions required?
A ProsperQR Platform-Access Membership is required for your hardware to work. Cancel anytime.
Is ProsperQR secure?
Yes. ProsperQR only directs customers to your public Google review page — it never collects their personal information, and your account is protected with secure sign-in.
Setting up a device you already own? Follow the setup guide. Not sure which product fits? Compare tap cards and review stands.
Get Results or your Money Back!
100% Money-Back Guarantee
We are so confident in our product that we offer a 100% Money-Back Guarantee. If you don't like our product for any reason, email us at support@prosperqr.com and we will give you your money back, no questions asked.